Exploring Service Design & Complexity Theory I’m working on an exciting new talk and workshop that weaves Service Design Thinking and Doing with Complexity Theory in July. Date: July 17 2024 (10:30 am - 11:30am Dublin, London) View time in your timezone Price: $29 USD Duration: 60 Minutes Target Audience: Professionals interested in enhancing their service design skills with complexity theory principles. Buy ticket Agenda Introduction (10 minutes) Greetings and Participant Introductions: Set...
4 months ago • 1 min read
The Human Centered Design Network May 9, 2024 CIRCLE. A community for learning, connecting and growing as an agent for positive change. View and Listen for free on YouTube Most recentepisode From Design to Storytelling with Jessica Hische or 🎥 Watch interview in 4k on our YouTube “I believe in the community that we are building. It's a place to connect with others, and learn through Doing with like-minded others. ” Gerry Scullion Founder of This is HCD The community is now 8-weeks old and we...
5 months ago • 1 min read
The Human Centered Design Network April 5, 2024 CIRCLE Let's get busy “We launched our brand new community, titled CIRCLE, last month and invite you to join” Gerry Scullion Founder of This is HCD The Power of Community A strong community comes from within, and has characteristics of support, growth, inclusivity, diversity, appreciation and probably many more. These are all values that I am learning more about whilst being the main facilitator of CIRCLE. There are two types of communities...
6 months ago • 1 min read
Liminal Doorways for Changemakers We are extremely excited to announce that we are working with renowned expert, Mike Parker, of Liminal Coaching to launch a brand new live course on This is HCD - designed specifically for all of you incredible people on this newsletter. As it's a brand new course, the course is in prototype phase, and are offering this to you for just €29, with the second iteration likely to be more expensive. Find out more about this course and register now. Find out more...
8 months ago • 1 min read
The Human Centered Design Network December 30, 2023 2023 A Deep Dive into the year that has been. View and Listen for free on YouTube Most recentepisode Driving Designwith Munib Karavdic “We recently passed 1,000,000 downloads. A goal that I set myself way back in 2017. But I didn't feel like celebrating or sharing this news. Why?” Gerry Scullion Founder of This is HCD For regular listeners of the show, you will have heard me explain time and time again, how thankful I am for this podcast. It...
10 months ago • 2 min read
Premium Deal. We silently launched Premium This is HCD recently, a new revenue stream to help keep the network alive. For 24-hours only, we are offering 75%-off the Premium Plan (for 6-months). Currently non-premium members only access 20% of all our previous episodes. We have hundreds of other episodes that are absolutely jam packed with information. Access Premium now for €1 per month for 6-months. Grab the deal Autumn Sale As comes to a close, and Autumn/Fall starts to emerge, we know this...
about 1 year ago • 1 min read
Visit our website by clicking the logo Edition 43 Hello Reader, This is HCD turned 6 years old in May. I didn't make a big fuss about it, but I did celebrate it at home. Did you know that only .5% of podcasts have more than 10 episodes? This is pretty remarkable when you think we are approaching 300 episodes and I expect to hit 1 million downloads later this year. Some people think I make a lot of money from the podcast. This couldn't be further from the truth. I have spent a lot of money on...
about 1 year ago • 3 min read
Edition 43 Hello Reader, Last night, I had the realisation that some of my old habits were starting to creep back into my life. What old habits? Well, sitting at my desk from 8pm onwards was a habit that didn't serve me well. I was ALWAYS doing this, and a few years ago, I consciously decided to try and switch off at the end of the day, and not creep back up the stairs to my computer and squeeze more out of my day. Obviously there are times where I need to do this, but as a Dad of two young...
over 1 year ago • 1 min read
Edition 42 Hello Reader, Note: You may have received an email earlier today about Florian Bailey's episode that hasn't been published yet, but it will in the next few days. It's a truly awesome discussion about the application of service design within a 2-Star Michelin restaurant. Sorry about the email error... Last week I delivered a keynote talk at UX Scotland, titled 'Embracing the Complexity Mindset'. It was the first time that I had spoken in person, post-pandemic and it was truly...
over 1 year ago • 2 min read